Privacy Policy

Navostra Edunitive Technologies Pvt. Ltd. ("Navostra", "we", "us" or "our") respects your privacy. This policy explains how personal information is handled when you visit our website, contact us, enquire about our services or purchase products.

This policy applies to www.navostra.com and the services provided through this website.

Depending on how you interact with our website, we may collect your name, email address, telephone number, organisation, enquiry details, billing information, shipping address, GST details and order information.

We may also process technical information necessary for website security, authentication and operation, such as device information, IP addresses and relevant system logs.

Please avoid submitting sensitive personal information unless it is necessary and specifically requested.

We use personal information to respond to enquiries, provide quotations, deliver educational and technology services, process orders, coordinate shipping, communicate order updates and provide customer support.

Information may also be used to maintain website security, prevent misuse, comply with legal obligations and improve our services.

Promotional communications, where offered, will be handled according to applicable consent and communication requirements.

Where online payments are enabled, payment transactions may be processed by Razorpay or another payment provider disclosed at checkout.

Payment providers process relevant transaction information under their own applicable policies. Navostra may receive transaction identifiers, payment status and other information required for order management, accounting and support.

To operate our website, we may use hosting, database, authentication, email, payment and delivery service providers.

These providers may process information necessary to deliver their services, subject to their applicable contractual, security and privacy arrangements.

Our website may use cookies or similar technologies required for authentication, shopping cart functionality, security and essential website operations.

If optional analytics or advertising technologies are introduced, we will update the relevant disclosures and consent mechanisms where required.

We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration or loss.

No online service can guarantee absolute security. Users should also protect their account credentials and avoid sharing sensitive information through unsecured channels.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including service delivery, order management, accounting, legal compliance and dispute resolution.

Information is deleted or anonymised when no longer required, subject to applicable retention obligations.

You may contact Navostra to request information about your personal data, correction of inaccurate information, withdrawal of applicable consent, or deletion of information, subject to applicable law and legitimate retention requirements.

To submit a privacy-related request, please use the Contact page and clearly identify the nature of your request.

Navostra provides educational services that may involve students. Where children's personal information is collected or processed, appropriate safeguards and legally required permissions must be applied.

Parents, guardians and institutions should contact us before submitting children's personal information through general website forms.

Our website may contain links to third-party websites and platforms. Their privacy practices are governed by their own policies, and we encourage visitors to review those policies.

We may update this policy to reflect changes in our operations, technologies or applicable requirements. The updated version will be published on this page with a revised effective date.

Navostra Edunitive Technologies Pvt. Ltd.

Sonipat, Haryana, India

Website: www.navostra.com

For privacy enquiries, please use the contact form available on our website.