Terms & Conditions

Welcome to Navostra Edunitive Technologies Pvt. Ltd. By accessing or using www.navostra.com, you agree to comply with these Terms & Conditions, subject to applicable law.

If you do not agree with these terms, please discontinue use of the website.

Navostra operates across education, AI and robotics, STEM laboratory solutions, software development, technology consulting, creative services and related products.

Service scope, deliverables, implementation schedules and commercial conditions may be governed by separate written quotations, proposals, work orders or agreements.

We aim to keep website information accurate and current. However, descriptions, availability, specifications and other information may change.

Website content is provided for general information and does not automatically constitute a binding offer or commitment to deliver a particular service.

Products listed on our website may include STEM, robotics, electronics and educational laboratory equipment.

Orders are subject to product availability, applicable pricing, delivery feasibility and confirmation. Submission of an order does not necessarily mean that the order has been accepted.

If an order cannot be fulfilled, we will communicate the issue and arrange an appropriate resolution, including a refund where applicable.

Prices, applicable taxes, delivery charges and other compulsory charges should be displayed or communicated before order confirmation.

Where online payment is available, payments may be processed through Razorpay or another disclosed payment provider.

Orders may be held or cancelled if payment cannot be verified, subject to applicable consumer rights.

Delivery availability, charges and estimated timelines depend on product type, stock, destination and logistics arrangements.

Applicable delivery details will be communicated during checkout or order confirmation.

Customers are responsible for providing accurate contact and delivery information.

Eligibility for cancellation, return, replacement or refund depends on the product or service purchased, the order stage, applicable written terms and consumer protection law.

Customers should contact Navostra promptly with their order reference and a description of the issue.

Defective, incorrect, damaged or otherwise non-conforming products and deficient services will be addressed in accordance with applicable law.

Any product-specific return conditions, timelines, return-shipping costs and refund processing details must be disclosed before purchases are enabled. Separate terms may apply to customised products and project-based services, subject to applicable law.

Training schedules, curriculum, eligibility, participation requirements, fees and deliverables may vary by programme.

Specific training proposals, registration terms or institutional agreements will govern where separately provided.

Programme participation does not guarantee employment, certification by an external body or any particular academic outcome unless expressly agreed in writing.

Software development, AI solutions, websites, applications and technology integrations are subject to the scope and milestones agreed with the customer.

Ownership, licensing, third-party services, maintenance, support and change requests will be governed by the applicable project agreement.

Unless otherwise stated, Navostra's website design, original content, branding, graphics and proprietary materials are protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit protected materials without appropriate permission.

Users must not attempt unauthorised access, interfere with website functionality, submit fraudulent orders, upload malicious content or misuse the website in violation of applicable law.

We may restrict access or investigate suspected misuse where legally appropriate.

Certain features may rely on third-party hosting, authentication, payment, communication or delivery providers.

Those providers may have their own applicable terms and policies.

Navostra will perform its obligations in accordance with applicable agreements and law.

To the extent permitted by law, we are not responsible for losses caused solely by circumstances outside our reasonable control.

Nothing in these terms excludes or limits consumer rights or other liabilities that cannot lawfully be excluded.

We may revise these terms when our services, website operations or applicable requirements change. Updated terms will be published on this page.

Existing orders and agreements remain subject to their applicable contractual and legal requirements.

These terms are governed by applicable laws of India.

Disputes will be handled in accordance with applicable law, including mandatory consumer protection rights and jurisdictional requirements.

Navostra Edunitive Technologies Pvt. Ltd.

Sonipat, Haryana, India

Website: www.navostra.com

For orders, services, complaints or general enquiries, please contact us through our website.